Build Cost Recovery Charge Explained


Our goal is to expand Fiber Broadband to as many areas as possible while we control our expenses. Unfortunately, it does not make financial sense for companies to invest in certain areas. This is why many States formed new rules to partially as a public/private partnership to fund some of these projects in order to expand Broadband infrastructure to even small rural areas. This is where the Cost Recovery Charge comes in to help paying off the infrastructure build costs that were outside of the Cares Act funds.


If your service address is on one of the following roads, there are additional service and/or pricing differences due to these being non-funded areas and additional cost recovery methods applied similar to NH SB-170 funded projects.


ROADS: East Road, Power Line Road, Treelyn Road, and some roads in HLA


    • Build Cost Recovery Charge: $10 / per month, per house (regardless of number of services), duration: 120 months
      • Optionally, the above can be paid off as one-time payment of $600.
    • Month to Month service is not available, contract term is required (12, 24, 36 months, etc). Unless the Build Cost Recovery is paid off (either one-time or 120 monthly payments)
    • Seasonal suspension is available for Phone or TV service, but not for Internet service during the contract term if the customer is paying the monthly Build Cost Recovery Charge.


What does all this mean for you?

If your house is on those non-funded roads, you will need to choose a contract term Internet service (contract term only applies to Internet service. Phone and TV are always on a month to month basis when bundled with Internet).


However, if you elect to pay the Cost Recovery Charge with one payment ($600), you will not be charged a monthly fee and have the option to select month to month term (eg: for seasonal homes).


Why should you have Internet service if you are not at your seasonal home year around?

It would be a good idea to have Internet connectivity to seasonal homes because you may still want to be able to remotely access smart devices in order to control, monitor, or get alerts from your home even when you are not there. Some of these devices can be: thermostats, smoke alarms, water sensors, security cameras, smart lights, etc.


If you have any additional questions, please do not hesitate to contact us.


Last Updated: Oct 2020